Specialist Assessor

• Remote - WFH
• Fulltime 35 hours per week
• possible extension available

• 3-month contract 
• State Government Agency 
• NSW Location 

About the company
Karlka Recruiting Group has partnered with a State Government Agency to engage Specialist Assessor. This position is fully remote, anywhere in NSW (laptop, headset and keyboard provided) with a 3-month contract.
  
About the Position
You will provide timely, efficient, and accountable determinations on matters referred for assessment. Support and provide information to customers to assist with assessment. Assist with the supervision of a team, manage resources and assist with escalated issues. 
  


Duties

• Responsibilities include undertaking assessments on matters referred to make accountable determinations to facilitate appropriate client/customers outcomes by applying relevant knowledge, legislation, regulations and procedures
• Provide timely and accurate information and advice to customers on determination outcome of matters
• Support customers with a variety of complex issues, gather and determine outcomes, and communicate these outcomes to the customers.

Requirements/Skills

• Self-motivated who can work independently and as part of a team.
• Experience in customer service, either face-to-face or over the telephone
• Experience in grants, rebates and vouchers administration is preferable, but not necessary
• Experience in supporting and/ or leading a team is preferable, but not necessary
• Experience using Salesforce and Genesys is preferable, but not necessary

Benefits working with this Client

• Meaningful work – Contribute to important government projects with real community impact.
• Government experience – Gain exposure to high-impact financial projects.
• Work From Home – Equipment provided 

Benefits working with Karlka Recruiting Group 

• Weekly pay  
• Ongoing support: Pre, during and post placement 
• Dedicated consultant per contract
• Employee Assistance Program available
• Our agency supports Indigenous communities 

How to Apply
Apply now to be considered for submission to our client by 19/03/2025
Consultant: Melody
Email for questions only: recruitment@karlkarecruiting.com.au
*Please apply through this portal. Any applications through email may be missed.

Nyiyaparli and other Aboriginal or Torres Strait Islander candidates are strongly encouraged to apply.

Only shortlisted candidates will be contacted for further discussion.
Applications received after the due date may be considered for similar roles.

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