Contact Centre Operators

• 6-month contract with possible extensions
• Available to commence in June 2025
• Rotating roster from 7am to 7pm Monday to Friday

• 6-month contract 
• State Government Agency 
• Newcastle Location 

About the company
Karlka Recruiting Group has partnered with a State Government Agency to engage Contact Centre Operators. These positions are located in their busy Newcastle office for an initial 6-month contract.
  
About the Position
You would have 2-3 years customer service experience either within a call centre, administration for retail have excellent written and verbal communication skills. 
  
  
Duties 

• Answer customer inquiries across multiple channels (phone, email, digital platforms)
• Resolve customer issues and provide relevant information
• Ensure efficient processing of customer requests
• Maintain high standards of service quality
    

Requirements/Skills 

• Full-time (35 hrs/week) on-site training for 2 weeks
• Daily attendance required for comprehensive training
• After training, transition to contracted hours with support from Team Leader & Subject Matter Expert
• Rotating roster from Monday to Friday from 7am to 7pm

Benefits working with this Client

• Join a fast-paced team
• State Government agency

Benefits working with Karlka Recruiting Group 

• Weekly pay  
• Ongoing support: Pre, during and post placement 
• Dedicated consultant per contract
• Employee Assistance Program available
• Our agency supports Indigenous communities 

How to Apply
Apply now to be considered for submission to our client by 06/06/2025
Consultant: Sandi 
Email for questions only: recruitment@karlkarecruiting.com.au
*Please apply through this portal. Any applications through email may be missed.

Nyiyaparli and other Aboriginal or Torres Strait Islander candidates are strongly encouraged to apply.

Only shortlisted candidates will be contacted for further discussion.
Applications received after the due date may be considered for similar roles.

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