Senior ICT Service Operations Officer

• Must have a Baseline clearance
• Federal Government position

• 7 month contract 
• Federal Government Agency 
• VIC and NSW Location 

About the company

Karlka Recruiting Group has partnered with a Federal Government Agency to engage an APS6 Senior ICT Service Operations Officer. This position is located in their busy NSW and VIC office for an initial month contract, with possible extensions available.  

About the Position
This role supports enhancing the performance and usability of an air-gapped Local Area Network (LAN). The successful candidate will work closely with scientists, technicians, and ICT professionals to modernise workflows, improve data management, and ensure optimal configuration of laboratory systems.

Duties

• Engage with testing laboratories to develop and implement work practices and procedures for LAN usage.
• Map data flows and storage to understand current data management.
• Report on solution uptake and issues to management and user forums.
• Maintain a register of software and licences to support procurement plannings.

Requirements/Skills 

• Baseline Security Clearance 
• Minimum 3 years’ experience in IT enhancement projects (e.g., instrument control software, data mapping, workflow management).
• Strong self-motivation, organisational, analytical, and problem-solving skills.
• Collaborative team player with negotiation and influencing experience.
• Excellent communication and technical writing skills.
• Experience supporting ICT operations in scientific laboratories.
• Tertiary qualifications in chemistry, biology, physics, engineering, or ICT.
• Knowledge in software development, cyber security, and data analysis.
• Familiarity with scientific laboratory standards and accreditations (e.g., TGA, NATA).

Benefits working with this Client

• Opportunity to contribute to national scientific and industrial innovation.
• Collaborative and dynamic work environment with scientists and ICT professionals.
• Potential for contract extensions and career development in federal government.

Benefits working with Karlka Recruiting Group 

• Weekly pay  
• Ongoing support: Pre, during and post placement 
• Dedicated consultant per contract
• Employee Assistance Program available
• Our agency supports Indigenous communities 

How to Apply
Apply now to be considered for submission to our client by 00/00/2025
Consultant: Shynata / Gina / Hayden / Sandi / Melody / David
Email for questions only: recruitment@karlkarecruiting.com.au
*Please apply through this portal. Any applications through email may be missed.

Nyiyaparli and other Aboriginal or Torres Strait Islander candidates are strongly encouraged to apply.

Only shortlisted candidates will be contacted for further discussion.
Applications received after the due date may be considered for similar roles.

#SCR-shynata-kuresa
#SCR-gina-peter
#SCR-hayden-condely
#SCR-sandi-heywood
#SCR-melody-ghaemi
#SCR-david-kennedy