Customer Service Representative x 8

• Competitive hourly pay
• Secure long-term contract
• Strong team support culture

• 6 month contract 
• State Government Agency 
• Gosford, NSW Location 

About the company
Karlka Recruiting Group has partnered with a State Government Agency to engage 8 x Customer Service Representatives. This position is located in their busy Gosford office for an initial 6 month contract.
  
About the Position
The Customer Service Representative is the first point of contact for customer enquiries in a fast-paced contact centre environment. You will manage a high volume of inbound calls, providing accurate information and support while working closely with team leaders and subject matter experts to resolve queries effectively.

Duties

• Handle inbound customer calls
• Resolve enquiries efficiently daily
• Provide accurate customer information
• Follow policies and procedures
• Escalate complex issues appropriately

Requirements/Skills

• Strong communication skills
• Ability to multitask
• Fast-paced environment experience
• Basic computer proficiency
• Team-oriented mindset

Benefits working with this Client

• Competitive hourly pay
• Secure long-term contract
• Strong team support culture

Benefits working with Karlka Recruiting Group 

• Weekly pay  
• Ongoing support: Pre, during and post placement 
• Dedicated consultant per contract
• Employee Assistance Program available
• Our agency supports Indigenous communities 

How to Apply
Apply now to be considered for submission to our client by 9am, 19/05/2026
Consultant: Te 
Email for questions only: recruitment@karlkarecruiting.com.au
*Please apply through this portal. Any applications through email may be missed.

Nyiyaparli and other Aboriginal or Torres Strait Islander candidates are strongly encouraged to apply.

Only shortlisted candidates will be contacted for further discussion.
Applications received after the due date may be considered for similar roles.