Billing Officer

• Work in a buzzing Brisbane office with a supportive, upbeat team
• Great hourly pay + a foot in the door with local goevrnment

• 3 month contract 
• Local Government Agency 
• Fortitude Valley Location 

About the company

Karlka Recruiting Group has partnered with Local government agency engage a Billing Officer. This position is located in their busy Fortitude Valley, Brisbane office for an initial 3 month contract.
  
About the Position

The Billing Officer will provide high-quality, customer-focused, and efficient administrative support services to assist the Revenue Services Team. The role’s primary focus is investigating meter readings and anomalies, managing and transferring property data, and applying and reviewing charges to ensure compliance and accurate billing. 

Duties

• Investigate metering anomalies and property data issues.
• Apply, cleanse, and review Urban Utilities charges to minimise revenue loss.
• Deliver accurate and timely billing while ensuring compliance with regulations.
• Handle customer enquiries and complex cases to resolve billing issues.
• Input and maintain quality data across CRM and billing systems (e.g., Hiaffinity).
• Support the development and application of financial policies and procedures.

Requirements/Skills

• Year 12/Certificate qualifications or relevant work experience.
• Billing and metering experience (highly desirable).
• Cleared Police Check within the last 6 months (or willingness to obtain).
• Strong customer service and communication skills.
• Ability to work independently, prioritise workloads, and meet deadlines.
• Proficiency with data entry and billing/CRM systems.

Benefits working with this Client

• Gain valuable experience in a local government agency
• Supportive team environment with training and development opportunities.

Benefits working with Karlka Recruiting Group 

• Weekly pay  
• Ongoing support: Pre, during and post placement 
• Dedicated consultant per contract
• Employee Assistance Program available
• Our agency supports Indigenous communities 

How to Apply
Apply now to be considered for submission to our client by 17/09/2025
Consultant:  Melody
Email for questions only: recruitment@karlkarecruiting.com.au
*Please apply through this portal. Any applications through email may be missed.

Nyiyaparli and other Aboriginal or Torres Strait Islander candidates are strongly encouraged to apply.

Only shortlisted candidates will be contacted for further discussion.
Applications received after the due date may be considered for similar roles.

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